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Company / Product/Service
Acme Wire Products’ 2020 ISO Audit
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Acme Wire Products Co Inc, Mystic, CT
Posted on Dec 14, 2020
Acme Wire Products (Mystic, CT) has designed, recommended and manufactured custom wire components for customers in many diverse markets. We offer the benefit of our almost 50 years’ experience in the manufacture of component parts for hardware, medical & lab equipment, cable management, sporting goods, firearms, furniture, guarding, HVAC, pharmaceutical, automotive, optical and food service and processing industries.
Acme Wire Products’ 2020 ISO Audit was performed recently by DNV GL and was conducted virtually. There were no major findings and some opportunities for improvement. The results of the audit included the following:
- Acme’s on time delivery performance exceeds our ISO goal
- The results of customer survey indicated a high level of customer satisfaction with regard to product quality, customer service and company responsiveness
- Good housekeeping was evident throughout the factory
- Processes are well documented and being followed as specified.
- Employee cross-training is occurring at all levels to minimize risk
- Customer rejects are minimal and below allowable benchmark
- The longevity of tenure and stable employee base of Acme Wire Products contributes to the strong organizational knowledge
There were a few minor opportunities for improvement:
- Developing additional methods of measuring the impact of returned/rejected materials (RMAs)
- Updating inspection plans and final documentation to include additional sign offs
- Documenting interim verification of fixtures and gages
- Expanding the in place Preventative Maintenance Program
The management of Acme Wire Products would like to commend our production and quality teams on their continual efforts to implement procedures that enhance the quality of the wire and metal component parts that Acme Wire Products produces. The teamwork exhibited during the audit and in the daily processes helps to make us a stronger company.
Acme Wire Products’ ISO 9001:2015 certificate can be viewed on our website or upon request by contacting us at sales@acmewire.com or by calling 1-800-723-7015.
Acme Wire Products has designed, recommended and manufactured custom wire components for customers in many diverse markets. We offer the benefit of our almost 50 years’ experience in the manufacture of component parts for hardware, medical & lab equipment, cable management, sporting goods, firearms, furniture, guarding, HVAC, pharmaceutical, automotive, optical and food service and processing industries.
Contact Acme Wire Products to assist you in determining the wire product best suited to your requirements! Call Acme Wire Products at 1-800-723-7015 to get started. (link)
Acme Wire Products Co., Inc. – Mystic, CT
860-572-0511 Fax – 860-572-9456
Source Destination: https://acmewire.com/iso-audit/